Shipping & Return

Read here the information about our shipping and return policies

SHIPPING POLICY & COSTS

We ship globally. We offer free shipping on all orders over 60€ to all EU countries, UK and Norway. In Finland, we offer free shipping on all orders over 30€.

Country Shipping method Cost

Finland

Posti

6,95€

Norway

Bring

6,95€

Sweden

Post

19,90€

EU countries (Germany, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, France, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain)

Posti

22,90€

Baltian countries (Estonia, Latvia, and Lithuania)

Posti

11,90€

UK (notice you may be obligated to pay customs fees)

Posti

22,90€

US and Canada (notice you may be obligated to pay customs fees)

Posti or other

69,90€

To all other countries – contact us for more information. (notice you may be obligated to pay customs fees)

Posti or other

69,90€

 

DELIVERY TIMES

In Finland and Norway, the delivery time is from 2-4 working days.
To Sweden delivery time is from 3-7 days.
In EU and in the UK delivery time is from 3-14 days.

To all other countries’ delivery may vary depending on distance and taxation. Notice that all delivery times mentioned are in a normal situation – seasonal, environmental or political changes may affect normal delivery.

We ship all our packages from our main warehouse from Finland, Seinäjoki. All Norwegian packages are shipped from our Norwegian warehouse.

 

RETURN AND MONEY-BACK QUARANTEE

You have the right to return your purchases within 14 days for a full refund. The right to return is only for products that are unopened, in their original packaging and in saleable condition. We will pay all of the postal costs for returns. The same goes if you notice that products you received are defective for any reason.

If you would like to make a return or have any questions about returns, please contact us at

support@aarjahealth.com

Or give us a call:

+358 20 730 1160

At Aarja, we believe in transparency and quality. We promise that all our products are made with the highest quality standards and they contain only exactly what we state on the label. If you are not satisfied with the quality of our products/services, please contact us so we know how we can improve and serve you better.


MISSING OR WRONG ITEMS

Money-back guarantee applies also when there is mistakes in the order. You have 14 days from receiving the order to report us of missing items or wrong items. We can then agree of return of the sum of the missing or wrong item or ship you the correct item.

 

UNCLAIMED SHIPMENT

We deliver all orders by Finnish Posti or local postal services. Packages are kept at the end postal service location for 7 days (notice this may vary between countries and can be up to 14 days). You get an arrival notification. If you haven't got your package notification or claimed your package please contact us. Unclaimed shipment is not returned unless you contact our customer service to declare it. All unclaimed packages will be automatically charged € 10 for postage and handling in connection with the refund (FINLAND, NORWAY, AND EU). If your order is shipped to the UK or other countries that are not in the EU we will automatically charge the shipping cost when we make a refund. Always contact us if there are any problems with your shipment or order, please.


COMPANY DETAILS

Main office, Norway
Aarja Health AS
Altaveien 92, 9513 Alta, Norway
Email address: aarja@aarjahealth.com
Phone number: +358 20 730 1160

Aarja’s factory, Finland
Minorito Oy
Teollisuustie 16, 60100 Seinäjoki
Email address: minorito@minorito.fi
Phone number: +358 20 730 1160